Legal

Privacy Policy

Last updated: May 2026

Knapp Strategic Operations, LLC ("KSO," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at knappservices.com or contact us directly.

Information We Collect

We may collect the following types of information:

  • Contact information — name, organization, email address, and phone number submitted through our consultation request form.
  • Usage data — pages visited, time on site, referring URLs, and browser/device type collected via Google Analytics.
  • Communications — any information you provide when contacting us by email or phone.

How We Use Your Information

We use the information we collect to:

  • Respond to consultation requests and inquiries
  • Communicate about our services and engagements
  • Improve our website and understand how visitors use it
  • Comply with applicable legal obligations

We do not sell, rent, or trade your personal information to third parties.

Google Analytics

Our website uses Google Analytics to collect anonymized usage data. Google Analytics uses cookies to track interactions. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Consultation inquiry data is retained for up to 3 years for business record purposes.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Your Rights

You may contact us at any time to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your information
  • Opt out of future communications

Contact Us

If you have questions about this Privacy Policy, please contact us:

Knapp Strategic Operations, LLC

Brownfield, TX 79316

Email: [email protected]

Phone: 210-943-7935